Return Policy

What is your return policy?
You buy items from www.smartpiano.com that can be returned within 30 days after delivery. You will receive an e-mail containing the shipment date and other ...
Mon, 30 Aug, 2021 at 12:40 AM
How do I return the items?
You purchase the items from www.smartpiano.com, please contact support@smartpiano to arrange the return.  If you purchased from Amazon or anoth...
Mon, 9 Aug, 2021 at 11:35 PM
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@smartpiano.com and we will...
Mon, 9 Aug, 2021 at 11:38 PM
How do I change product color/model etc.
If the order was not shipped:  We’ll cancel your order and issue a full refund to you. Please order what you want again from our website. If t...
Mon, 9 Aug, 2021 at 11:50 PM
How will I be refunded for returns?
Once your return is received and inspected, we will send you an email from support@smartpiano.com to notify you that we have received your returned item. We...
Mon, 30 Aug, 2021 at 12:43 AM