Do you ship to my country?
North America - Canada, United States (contiguous 48 states only) United States (Contiguous 48 states only. We do not ship to Alaska, Hawaii or Puerto Rico...
Mon, 9 Aug, 2021 at 11:28 PM
2021 Holiday Shipping Deadlines
Similar to 2020, this year’s holiday shipping season brings a unique set of challenges. Please check shipping deadlines to help ensure delivery before Chris...
Thu, 4 Nov, 2021 at 8:55 PM
How long will it take to ship my piano/keyboard?
All orders are processed within 1-3days (excluding weekends). During the holiday period, order processing may be delay, any exceptional delays will be advis...
Thu, 4 Nov, 2021 at 8:57 PM
How will I know when my goods have dispatched?
Once your order has been shipped you will receive an email notification. This email will include a tracking number and instructions on how to track your shi...
Mon, 9 Aug, 2021 at 11:30 PM
What happens if the product damaged or missed in transit?
MISSING PACKAGE: If you can't find a delivered package: Verify your shipping address Search your front door, garage door, or other delivery locatio...
Mon, 30 Aug, 2021 at 12:37 AM
Can we use express delivery other than UPS in the US?
We currently only allow for UPS ground shipping 
Mon, 30 Aug, 2021 at 12:38 AM
Do you deliver to PO boxes and BFPO addresses?
We apologize for the inconvenience but we currently do not ship orders to addresses with P.O. Boxes, APO, FPO, and DPO. 
Mon, 30 Aug, 2021 at 12:37 AM