Smart Piano Keyboard (Hardware)

How to connect the microphone to the portable digital piano?
1.    Portable keyboard & Digital Piano Portable keyboard (TON1/T98/NEX) and digital piano (TOP1/TOP2) can’t be directly connected to...
Tue, 10 Aug, 2021 at 12:03 AM
Why can't I hear my piano?
If you cannot hear any sound coming from your piano, please follow the steps below: Make sure the power is turned on.  Make sure your smart devi...
Tue, 10 Aug, 2021 at 12:04 AM
Rattling or Buzzing Sounds.
When you hear rattling or buzzing sound coming from your piano. Firstly, Move any object that could be catching the vibrations. Check behind the piano, as ...
Tue, 10 Aug, 2021 at 12:04 AM
How to change the piano/keyboard timbres?
Digital Piano (TOP1, TOP2) 128 GM-programmed timbres and 4 drum sets can be selected when connected to “The One Smart Piano” App.  Portable Ke...
Tue, 10 Aug, 2021 at 12:09 AM
Digital Piano Went Out Of Tune?
Digital piano do not go out of tune.  A digital piano is an instrument that duplicates the sound and feel of playing an acoustic piano, and tak...
Tue, 10 Aug, 2021 at 12:10 AM
A Note or Group of Notes That Doesn’t Have Sound.
Cut off the power supply. Please disassemble the piano/keyboard and wipe the Keyboard and conductive adhesive with a soft cloth. If it still doesn't...
Tue, 10 Aug, 2021 at 12:11 AM
The keys of the keyboard upwarp.
The keys were damaged during shipping, it is not difficult to restore the keys, just open the keyboard, and try to restore the keys. Please refer this video...
Tue, 10 Aug, 2021 at 12:12 AM
What are the dimensions of piano keys?
White keys usually have a visible length of about 15 cm (just under 6"). Black keys usually have a visible length of about 9 cm (about 3.5").
Tue, 10 Aug, 2021 at 12:13 AM
How to deal with liquid spilled in a piano?
Cut off the power supply. Please disassemble the piano, Please wipe the liquid with a soft cloth(avoid using paper towels, tissues, or anything that will ...
Tue, 10 Aug, 2021 at 12:14 AM
Volume button not working.
Please check whether power supply and power button is working. If volume button is not working, need to replace volume knob with a’ssy.
Tue, 10 Aug, 2021 at 12:16 AM