Smart Piano Keyboard (Hardware)
There are two reason of automatic shutdown: 1. “Auto Power Off” function The ONE keyboard/piano is equipped wi...
Mon, 9 Aug, 2021 at 11:54 PM
In order to ensure the connect stability, the connected cable used to connect “The One piano/Keyboard” is customized by The ONE. The materials are different...
Tue, 10 Aug, 2021 at 12:16 AM
The ONE Piano/keyboard can be used as a MIDI keyboard by connecting to a computer via a USB cable. Please login the “The ONE Smart Piano” App and...
Tue, 10 Aug, 2021 at 12:15 AM
Please replace the power supply for testing. The power specifications of each product are as following sheet. If the problem doesn’t solve after ...
Mon, 9 Aug, 2021 at 11:55 PM
Digital pianos and electronic keyboards support standard plug [6.3 mm] (1/4 inch)" or plug [3.5 mm] (1/8 inch).
Mon, 9 Aug, 2021 at 11:56 PM
1. Make sure that the headphone plug is properly connected to the piano/keyboard. The position of the headphone jack of piano/...
Mon, 9 Aug, 2021 at 11:59 PM
Make sure that the headphone plug is properly connected to the piano. The headphone jack is under the piano, do not plug into the behind.
Tue, 10 Aug, 2021 at 12:00 AM
Generally, all standard pedals can work with our keyboards. Please note some pedals may have reverse function, you need to close that function then you can ...
Tue, 10 Aug, 2021 at 12:01 AM
The pedal cord may not be connected to the pedal jack or may be loose. Check that the metal pin in the pedal connect interface is not bent.
Tue, 10 Aug, 2021 at 12:02 AM
Check whether connected cable and screws are loose. If you don’t have a solution after checking those possibilities. Please contact a technician ...
Tue, 10 Aug, 2021 at 12:02 AM