Please replace the power supply for testing. The power specifications of each product are as following sheet.
If the problem doesn’t solve after replace the power supply, the piano/keyboard need to replace power switch or motherboard. Please contact support@smartpiano.com.
Note: If The ONE Light Keyboard won’t turn off, you can replace the batteries or power supply for testing(Don’t mix old and new batteries, and don’t mix battery types).
Product | Power Adapter |
TOK1 | Input: 100-240V ~50/60Hz 0.6A Max Output: 12V == 2000mA Output Power:20w |
TOP1/TOP2 | Input: 100-240V ~50/60Hz 1.5A Max Output: 15V == 2500mA Output Power:15*2w |
TON1/NEX/T98 | Input: 100-240V ~50/60Hz 1.5A Max Output: 15V == 2500mA Output Power:15*2w |