You buy items from www.smartpiano.com that can be returned within 30 days after delivery. You will receive an e-mail containing the shipment date and other details of your order after it has been shipped. 

We’re able to accept returns within the following terms:


1)    Return within 7 Days after delivery date is free.

2)    Returned within 30 Days after delivery date, customer need to pay the return cost. 

3)    Defective product is free to change/return (prefer handling within 15 Days) 

4)    Any returns after 30 Days will not be accepted.


The return product must be in their original packaging, and must include all packing material (user guide, accessories, etc.).