How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Smart Piano And App
Smart Piano Keyboard (Hardware)
My Digital Piano is Shutting Off.
Piano/keyboard can’t be shutoff.
Are there certain headphones that work with piano/keyboard?
The headphone jack does not seem to be work.
TOP1, TOP2 Sound is still heard from the speakers when the Headphones are plugged in.
See all 20 articles
Smart Piano & Keyboard Manual
The ONE Smart Piano App Manual
App (Software for iOS & Android)
Why can smart devices can’t charge when connect piano?
How to download “Smart Piano” App?
How to download “One Pianist”App?
How do I register The ONE Smart Piano app /reset the password?
How to download or print the music sheets/video?
See all 19 articles
Delivery And Returns
Do you ship to my country?
2021 Holiday Shipping Deadlines
How long will it take to ship my piano/keyboard?
How will I know when my goods have dispatched?
What happens if the product damaged or missed in transit?
See all 7 articles
What is your return policy?
Christmas Returns Policy
How do I return the items?
How do I change product color/model etc.
See all 6 articles
Credit card payment failed
Help Desk Software
by Freshdesk Support Desk