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Knowledge base
Smart Piano And App
Smart Piano Keyboard (Hardware)
20
My Digital Piano is Shutting Off.
Why can’t connect piano through other brand connect cable?
Can I use piano/keyboard as a MIDI keyboard?
Piano/keyboard can’t be shutoff.
Are there certain headphones that work with piano/keyboard?
See all 20 articles
Manuals Download
2
Smart Piano & Keyboard Manual
The ONE Smart Piano App Manual
App (Software for iOS & Android)
19
Why can smart devices can’t charge when connect piano?
How to download “Smart Piano” App?
How to download “One Pianist”App?
How do I register The ONE Smart Piano app /reset the password?
How to download or print the music sheets/video?
See all 19 articles
Piano Maintenance
1
Piano Maintenance
Delivery And Returns
Delivery
7
Do you ship to my country?
2021 Holiday Shipping Deadlines
How long will it take to ship my piano/keyboard?
How will I know when my goods have dispatched?
What happens if the product damaged or missed in transit?
See all 7 articles
Return Policy
6
What is your return policy?
Christmas Returns Policy
How do I return the items?
Exchanges
How do I change product color/model etc.
See all 6 articles
Warranty
1
Warranty
Payment Policy
Payment
1
Credit card payment failed
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