Support Center

Smart Piano Keyboard (Hardware) 20

• My Digital Piano is Shutting Off.
• Piano/keyboard can’t be shutoff.
• Are there certain headphones that work with piano/keyboard?
• The headphone jack does not seem to be work.
• TOP1, TOP2 Sound is still heard from the speakers when the Headphones are plugged in.

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Manuals Download 2

• Smart Piano & Keyboard Manual
• The ONE Smart Piano App Manual

App (Software for iOS & Android) 19

• Why can smart devices can’t charge when connect piano?
• How to download “Smart Piano” App?
• How to download “One Pianist”App?
• How do I register The ONE Smart Piano app /reset the password?
• How to download or print the music sheets/video?

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Piano Maintenance 1

• Piano Maintenance

Delivery 7

• Do you ship to my country?
• 2021 Holiday Shipping Deadlines
• How long will it take to ship my piano/keyboard?
• How will I know when my goods have dispatched?
• What happens if the product damaged or missed in transit?

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Return Policy 6

• What is your return policy?
• Christmas Returns Policy
• How do I return the items?
• Exchanges
• How do I change product color/model etc.

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Warranty 1

• Warranty

Payment 1

• Credit card payment failed